For travel agencies: +7 495 980-7323
For corporate clients: +7 495 721-1122
E-mail: international@avia-centr.ru
The Korean air reports that due to the repair of the runway at Phuket airport from January 1 to March 26, 2019, the departure time of flight KE637 / KE 638 is changing.
Lufthansa Group airlines: ADM. Booking & Ticketing policy for Business Partners. Rules for handling of long term schedule changes and cancellations (rebookings/ reissues / refunds) in travel agency sales...
We inform you that in case of INVOLUNTARY REFUND due to flight cancellation or any changes on the part of the airline, to form a request for a NVOLUNTARY REFUND to the airline, please send a request to the address avia@avia-centr.ru
Agency Debit Memo /ADM Policy. In accordance with IATA Resolution 850m (Passenger Agency Conference Resolution Manual), Airlines hereby defines and updates the airlines reservations and fare audit process related to the revenue recovery policy and the issuance of Agency Debit Memos / ADM ...
Air Europa will only accept disputes of ADMs that have been made trough the correct channel that BSPLINK has for these matters. Disputes will be accepted up to 15 days from the issue date of the ADM and in accordance with IATA Reso. 850m.
We inform you about the change charge for the procedure of correcting the passenger's name from December 01, 2018 – 30 EUR. This procedure is only permitted for bookings made on TAP Air Portugal (TP), Portugal (NI), White Airways (WI) own flights. The amount of the fee must be specified as a DU tax in the field of airport charges (tax box) mask of the new ticket. Additionally, the message " Reissue due сorr name " should be entered in the tickets box "Endorsements". The following fixes are possible:
We bring to your attention information about the change of the rules of involuntary refund ticket in case of visa refusal : Hainan Airlines does not make an exception for the involuntary refund of tickets in case of visa refusal. In all cases of visa refusal - ticket refund is carried out in accordance with the fare rules!
To enhance our communication and as our continued effort in improving the quality of our services to our passengers, Hong Kong Airlines Limited ("HKA") would like to make use of mobile phone number of passengers for the purpose of providing timely notification of flight-related information to the passengers by SMS (short message service), such as flight check-in status and/or schedule change due to flight disruptions.
All segments that will be identified as Churning (fifth operation (cancellation/rebooking) for the same passenger / flight in the same or different booking) will be cancelled automatically. The agent will receive a warning remark (SSR) for the fourth operation on the segment, and for the fifth operation, the agent will have one hour to issue the ticket before the automatic cancellation. The agent will receive a remark in his booking (SSR format):
International Tourist Tax will be applied to passengers who are departing from Japan to expand and enhance the tourism infrastructure of Japan. The tax will be applicable for ticket issued on/after 07 Jan 2019 and travel on/after 07 Jan 2019.