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NEWS

Gulf Air. Booking policy

Gulf Air informs about the inadmissibility of adding offline segments of other carriers (not related to the GF route) in order to reduce the tariff/fuel surcharge YQ. Cases of non-use of these segments by passengers are strictly monitored by the head office and may result in action against the agents who allowed this statement. The carrier also reserves the right to cancel such reservations (PNR).

Etihad Airways (EY) – Exchange and refund in case of joint and Code-Share flights with Jet Airways (9W)

In connection with the termination of flights, Jet Airways (9W) - Etihad Airways (EY) proposes to rebook the seats of Etihad Airways (EY) passengers, who were affected by the cancellation of joint flights with 9W. Etihad Airways offers the following options to passengers with EY tickets, which have flights operated by 9W, purchased at any point of sale of tickets at any time

Jet Airways. Suspension of operations

We regret to inform you that the airline Jet Airways has suspended all domestic and international flights for an indefinite period. In recent weeks and months, the airline has tried all possible ways to solve the problem of financing, both temporary and long-term to continue operating activities, but after a painstaking assessment of all the alternatives, this difficult decision was made to suspend flights.

Air Canada full refund Policy within 24 hours.

We are pleased to inform you that Air Canada allows agents to make a full refund within 24 hours from the time of ticket issuance.

AEROFLOT - SU (555). Refund policy

We would like to inform You that Aeroflot PJSC has made changes to the terms and conditions of the refund operation for air tickets issued on forms 555 and neutral forms with carrier code 555.

FlyDubai - about the changes in the schedule Dubai-Vnukovo-Dubai

We inform You about the changes in the schedule: On June 05, 2019, for operational reasons, flight FZ911/FZ912 Dubai-Vnukovo-Dubai will not be operated:

FlyDubai - FZ (140). Airline Temporarily operates some flights from al Maktoum International airport (DWC)

From April 16 to may 30, 2019, FlyDubai’ temporarily operates some flights from al Maktoum International airport (DWC) due to scheduled runway repairs at Dubai International airport (DXB).

Hong Kong Airlines - HX (851). Information about change name policy.

For tickets involving interline partners, name amendment is not allowed for the original tickets and new ticket issuance is needed. Refund penalties will be applied. Please follow the last point of this policy.

Malaysia Airlines will be introducing new Horizontal Fare Family (HFF) on Domestic Sectors

Malaysia Airlines will be introducing new Horizontal Fare Family (HFF) on Domestic Sectors effective 08 April 2019. This in line with the current market demand where passengers will have the flexibility and options based on their preferences and travel needs.

Croatia Airlines - OU (831). Service of notification of flight delay and subsequent notification

As of March 28, 2019, we have enabled sending Delay and Next Information notification, closing the Notification project.