For travel agencies: +7 495 980-7323
For corporate clients: +7 495 721-1122

NEWS

El Al Israel Airlines - LY (114). New refund policy in case of no-show

Turkish Airlines - TK (235). About entering additional fee – Q – charge

Dear colleagues! Please note that from March 29, 2019 Turkish Airlines introduced an additional service fee for all tickets issued in the Russian Federation, with departure and/or arrival in Moscow or St. Petersburg. Additional fee “Q-charge” is applied automatically at the time of calculation of the route in the amount of 5 EUR per fare component*.

American Airlines - AA (001). Political exchanges and exclusions due to winter storm Ulmer-Great Plains

information from American Airlines regarding the policy of changes and exceptions due to winter weather in the Great plains region. American Airlines ' special conditions also apply to tickets issued on the forms of our Joint Business partners (BA/AY/IB/JL). The terms apply to domestic and codeshare flights. More information below

Turkish Airlines - Move from Ataturk international airport to new Istanbul Airport.

The Great Move is Beginning As of April 6th, 2019, 02:00 (LMT), all flights Turkish Airlines planned for Ataturk Airport will be conducted from Istanbul Airport.

Singapore Airlines - SQ (618). The policy for revalidation & ADM policy

The policy of SINGAPORE AIRLINES for revalidation of an electronic ticket Starting from March 4, 2019, agents are allowed to revalidate in GDS tickets issued on the form of Singapore Airlines.

Turkish Airlines - TK (235). EXCHANGE rules in case the change of the schedule

We inform You about the permissible actions related to the change of flight departure time in the issued tickets - SCHEDULE EXCHANGE:

Malaysia Airlines - MH (232). Service Tax D8

We remind you that from September 1, 2018, the Malaysian government introduced the Sales and Service Tax (SST) in the country, which replaced the previously operated Goods and Services Tax (GST). In this regard, Malaysia Airlines introduced ‘Service Tax’ (ST), for which the ticket uses the code ‘D8’.

Aegean Airlines - A3 (390. ADM policy in case No-show

We would like to inform you that starting from January 1, 2019 Aegean Airlines will impose a penalty for unissued bookings in case of no-show on the flight. The penalty will be issued in the form of ADM in the amount of 15 Euros (equivalent in rubles) for each segment multiplied by the number of passengers.

Lufthansa Group Carriers. ADM & Booking & Ticketing Policy

Lufthansa Group airlines: ADM. Booking & Ticketing policy for Business Partners. Rules for handling of long term schedule changes and cancellations (rebookings/ reissues / refunds) in travel agency sales...

Scandinavian Airlines - SK (117). ADM policy + Reservation, Ticketing and Integrity Policy for SAS

Agency Debit Memo /ADM Policy. In accordance with IATA Resolution 850m (Passenger Agency Conference Resolution Manual), Airlines hereby defines and updates the airlines reservations and fare audit process related to the revenue recovery policy and the issuance of Agency Debit Memos / ADM ...