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News → American Airlines - AA (001). Political exchanges and exclusions due to winter storm Ulmer-Great Plains

Dear colleague,

information from American Airlines regarding the policy of changes and exceptions due to winter weather in the Great plains region.

American Airlines ' special conditions also apply to tickets issued on the forms of our Joint Business partners (BA/AY/IB/JL). The terms apply to domestic and codeshare flights.

More information below

SPECIAL TRAVEL EXCEPTIONS CONSIDERATIONS

 

Affected Airport Codes:

ASE, BIS, COS, DEN, DRO, EGE, FAR, FSD, GJT, GUC, HDN, JAC, MTJ, RAP

 

Tickets Issued On/Before:

March 12, 2019

 

Impacted Travel Dates:

March 13, 2019

 

New Travel Dates:

March 12 – 17, 2019

 

Reissuance of Tickets On/Before:

Same day as flight rebooking

 

Inventory Requirements:

Lowest Inventory Available – Same Cabin

Basic Economy ticketed fares:

Short-haul - B inventory only.

Long-haul – AA Prime – B Inventory

AA* - original ticketed inventory or lowest available O – B

 

Endorsement Box Requirements:

Ticket Reissue Required

TNADV2/WS ULMER GP

Note: Endorsement Box must  include:

TNADV2/WS ULMER GP

or will be subject to a debit memo.

This is the only Endorsement Box documentation required on the exchange ticket and supersedes all previous information 

 

Cuba SSR Requirements:

Applicable when booking includes travel to/from Cuba

Reenter RFTV SSR in the PNR for the new itinerary

 

Changes to Origin/Destination:

Not Allowed

300-mile radius allowed

Note: Refer to Changes to Origin/Destination on the Travel Notice

 

Changes to Stopover City:

Not Allowed

 

Changes to Connecting City:

Allowed

 

Changes to Co–Terminal:

Allowed

Note: Refer to Changes to Co-Terminal on Travel Notice

 

Extend Travel Rebooking:

Allowed

Reissue ticket by 17/3/2019

TNADVE/WS ULMER GP

Note: The new ticket must include:

TNADVE/WS ULMER GP

in the Endorsement Box or will be subject to a debit memo

This is the only Endorsement Box documentation required and supersedes all previous information

Note:  Refer to Extend Travel Rebooking after the Travel Event on the Travel Notice

 

Refund Eligibility:

No Refund Allowed

Cancelled flights only may be processed for a refund via GDS/ARC/BSP

Note: Refer to Refund Policy on the Travel Notice

 

Travel to/from/through on American and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA

Iberia (IB) / AA*IB

Finnair (AY) / AA*AY

Japan Airlines (JL) / AA*JL

 

DID YOUR TICKETED FLIGHT CANCEL?

 

Need to rebook to an alternate flight when the flight is cancelled? 

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