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NEWS

Lufthansa Group: EMD on a connecting flight when booking tickets for children travelling unaccompanied

Now the booking process for children travelling as an unaccompanied minor (UMNR), Austrian Airlines, Lufthansa and SWISS will become more flexible. The enhanced use of EMD on connecting flights provides the following: it no longer matters which of the three airlines operates the flight, which flight number (OS/LH/LX) is booked, or which document (OS/257, LH/220, LX/724) is issued with the ticket or EMD.

Lufthansa Group: LH, OS, LX. NEW Rules of transportation of animals from April 15, 2019

From April 15, 2019 (based on the date of ticket issuance), the Lufthansa Group airlines will enter into force the agreed rules for the carriage of Pets in the cabin (PETC). With the specified date the carriage of small dogs and cats must also be met in a soft bag for the transport of animals on flights of Austrian Airlines and Lufthansa.

Air Canada. ADM - DEBIT MEMO POLICY for TRAVEL AGENTS

With routine sales and refund audits, the 6-month time limit applies only to normal errors. If Air Canada suspects abuse or fraud, an in-depth audit of this agency would follow and not be subject to any time limit. Credit card charge-backs may be debited beyond the time limit if the card processor invokes longer timeframes, allowing the cardholder extended time frame to dispute/reject the credit transaction.

Jet Airways. Involuntary refunds