For travel agencies: +7 495 980-7323
For corporate clients: +7 495 721-1122
E-mail: international@avia-centr.ru
These changes require travel agencies to enter passenger contact information in the booking. This contact information will be shared with the airlines, allowing them to contact the passengers directly in case of possible cancellation and delay of flights and inform them about changes on the flight. To enter the contact information of the passengers used a standardized format for the SSR CTC developed by IATA. more detailed See attachment file
We remind You that for booking and ticketing in closed booking classes, the agent receives ADM. In case of such violation on the part of the agent, the booking (PNR) within 72 (or more) hours in the SSR - element will leave a remark about the violation with a warning about the possible receipt of ADM:
We inform you that in case of INVOLUNTARY REFUND due to flight cancellation or any changes on the part of the airline, to form a request for a NVOLUNTARY REFUND to the airline, please send a request to the address avia@avia-centr.ru