For travel agencies: +7 495 980-7323
For corporate clients: +7 495 721-1122
E-mail: international@avia-centr.ru
Air Canada - New air Transat flight numbers under code AC / Flights with Air Transat under the code of Air Canada from December 1, 2019 to 30 April 2020. These flights are subject to the rules of air transportation of passengers and baggage of Air Canada. Tickets issued before 1 October 2019 Can be rebooked free of charge on other flights subject to the following conditions
Please note that for all non-refundable tickets* issued May 13, 2019 and later collecting tax YQ is non-refundable* (*Note: except for tickets with departure from )
We are pleased to inform you that Air Canada allows agents to make a full refund within 24 hours from the time of ticket issuance.
With routine sales and refund audits, the 6-month time limit applies only to normal errors. If Air Canada suspects abuse or fraud, an in-depth audit of this agency would follow and not be subject to any time limit. Credit card charge-backs may be debited beyond the time limit if the card processor invokes longer timeframes, allowing the cardholder extended time frame to dispute/reject the credit transaction.
For Your convenience, in this letter we have collected information about Branded Fare Families airlines Air Canada. Three types of fare (brand name) depending on the route and direction:
Air Canada announces the termination of the use of Boeing 737 Max aircraft in the territory of Canadian airspace until further orders. Employees of the airline make every effort to neutralize the consequences of changes affecting passengers (daily 9 000 – 12 000 passengers make flights by air Canada to Boeing 737).
In accordance with the regulation of the UK Civil Aviation Authority prohibiting the use of all Boeing 737 Max aircraft on the territory of the United Kingdom, Air Canada makes the following changes on flights
Agency Debit Memo (ADM) Policy. In accordance with IATA Resolution 850m (Passenger Agency Conference Resolution Manual) Airlines hereby defines and updates the airlines reservations and fare audit process related to the revenue recovery policy and the issuance of Agency Debit Memos (ADM)...
In order to avoid delays of passengers on flights, please pay attention to the minimum connecting time between flights. Dear agents, we ask you to leave more than the required minimum time of docking between flights to avoid incorrect docking. Agents are required to include the contacts of passengers in points of departure and destination of the PNR.