We bring to your attention information about the change of the rules of involuntary refund ticket in case of visa refusal : Hainan Airlines does not make an exception for the involuntary refund of tickets in case of visa refusal. In all cases of visa refusal - ticket refund is carried out in accordance with the fare rules!
To enhance our communication and as our continued effort in improving the quality of our services to our passengers, Hong Kong Airlines Limited ("HKA") would like to make use of mobile phone number of passengers for the purpose of providing timely notification of flight-related information to the passengers by SMS (short message service), such as flight check-in status and/or schedule change due to flight disruptions.
International Tourist Tax will be applied to passengers who are departing from Japan to expand and enhance the tourism infrastructure of Japan. The tax will be applicable for ticket issued on/after 07 Jan 2019 and travel on/after 07 Jan 2019.
No waiver is required for any reissue of an Austrian Airlines, Lufthansa and SWISS ticket after a name correction. Kindly ensure that all rules are observed, “NAME CORRECTION” has been inserted in the Endorsement Box and that the corresponding fee has been collected as DU tax.
In response to the government’s request for airlines to reduce the number of flights as part of the transition phase leading to an enhanced air navigational system, Philippine Airlines is heeding the call by cancelling several flights within the month of November...
Each time LATAM Airlines makes a change to a ticket, the agency will lose control of the ticket, so for future reference the customer should contact LATAM Airlines directly. In case of passengers contacting LATAM directly asking for changes in their EMDs, the same ticket conditions will apply.
Please be informed that Hong Kong Airlines has announced a change in the schedule for the next flights for the period specified below. Please check the messages in the GDS queue and, if necessary, contact the passengers.