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NEWS

Lufthansa Group airlines. Flight irregularities policy (in case of schedule changes)

From may 15, 2019, the new uniform rules will come into force in case of schedule changes on Austrian Airlines, Lufthansa and SWISS flights. According to the new rules, it will be possible to make the necessary changes to the tickets at the travel Agency. Please note that in this case you may need to authorize the airline. With additional options, passengers will have more opportunities to change their tickets in case of flight cancellations just before departure.

Gulf Air. Information on rebooking flights to/from Colombo until 31.05.2009

This policy of Gulf Air comes into force on April 28, 2019 and applies to flights to/from Sri Lanka before the normalization of the situation in the country. All passengers with GF tickets issued before 21 April 2019 for flights to Colombo before 31.05.2009 inclusive are allowed to change the date/route for travel until 30 June 2019. No fee will be charged for changes in this case.

Air Europa. Exchange and Refund policy in connection with the strike in Argentina.

Please be informed that due to the planned strike in Argentina on April 30, the schedule of the next flights of Air Europa may be changed:

Copa Airlines . Exchange and Refund policy in connection with the strike in Argentina

Copa Airlines asks You to read the policy of exchange and refund of tickets for passengers traveling to/from Buenos Aires (EZE), Cordoba (COR), Mendoza (MDZ), Rosario (ROS), in connection with the national strike in Argentina.

Hainan Airlines - Rules of application of the bank rate for EXCHANGE, REISSUES AND REFUNDS.

We remind you of the rules of application of the bank rate when changes or refund the ticket. When the ticket is reissued (changes), the penalty (charge) and fare difference is calculated at the bank rate in effect on the date of the transaction (regardless of whether the ticket already has coupons used or not).

LATAM Airlines - FAQ - Agency portal