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News → Copa Airlines . Exchange and Refund policy in connection with the strike in Argentina

Dear agents,

Copa Airlines asks You to read the policy of exchange and refund of tickets for passengers traveling to/from Buenos Aires (EZE),

Cordoba (COR), Mendoza (MDZ), Rosario (ROS), in connection with the national strike in Argentina.

WAIVER CODE: W4190424PNAR


 

CHANGE THE DEPARTURE DATE/ROUTE

  • Tickets issued: up to 24 April 2019 inclusive.
  • Departure dates: 29 April – 1 may 2019
  • Rebooking is possible: until may 4, 2019.
  • New transportation start dates: may 15, 2019 inclusive.

Importantly:

  • WAIVER CODE can be used no more than once per booking.
  • Passengers may be asked to change the date of departure without penalty.
  • Origin/destination changes are only allowed between EZE, COR, MDZ, ROS, SLA.

PLEASE NOTE:

  • WAIVER CODE must be included in the Endorsement and in the OSI element when reissuing the ticket.
  • If the date of departure is affected by these changes, the date of return may also be changed at the request of the passenger.
  • Full refund is allowed only in case of flight cancellation (via BSPLink), otherwise it is necessary to follow the fare rules.