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Flight changes:
The change fee and any difference in fare will be waived for new flights departing on or before August 5, 2015, as long as travel is rescheduled in the same cabin (any fare class) and between the same cities as originally ticketed.
Travel agent information:
Travel agents may make voluntary changes or may voluntarily self-refund (where allowed) by entering waiver code 7JC40 in the OSI field (ARC reporting agencies) or ticket designator box (BSP reporting agencies).
Refunds:
Travel agents may self-refund tickets under the following conditions:
- Original flight is canceled
- Original flight is delayed and is estimated to arrive at the final destination more than 2 hours after originally scheduled arrival time
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