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05 Март 2015      

United Airlines: 2015 United Club enhancements

  • New fresh and healthy complimentary food menu
  • Renovations and new club openings in 2015
  • Hospitality-focused customer service

United is making major changes at United Clubs to offer customers enhanced services so they can relax or be productive during the hustle and bustle of their travel days.

New complimentary food menu

An all-new fresh and healthy complimentary food menu will launch in clubs worldwide,
beginning this week at Chicago O'Hare (ORD). From a Greek yogurt bar and hot oatmeal
station to hummus with pretzel crisps and peppers, new menu options are focused on
freshness and variety. 

 

By the end of the summer, the new menu will be available at all of United's U.S. hubs and in all clubs worldwide by the end of 2015. United also plans to test a new food-for-sale program later this year.   

New United Club locations and renovations

In the coming year, United will renovate all clubs in Chicago (ORD), Washington Reagan (DCA), Hong Kong (HKG) and Tokyo/Narita (NRT), and will build new clubs in Atlanta (ATL) and San Francisco (SFO).

 

New club designs incorporate United's aviation history and panoramic views of modern-day aviation in action.

Hospitality-focused customer service

To improve the overall customer experience at United Clubs, United is investing in special training for United Club agents on standards that reflect the hotel and hospitality industry.

United Club members enjoy an airport oasis to recharge and relax in more than 45 locations worldwide. 

 

For more information, including membership details, visit united.com.

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