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28 Январь 2015
Ниже информация от Гавайских Авиалиний для агентов по авиабилетам на рейсы HA и совместные рейсы, в связи с возможными изменениями в расписании по погодным условиям 26-28 января 2015.
This storm waiver is being revised to adjust affected travel dates to which this waiver applies.
Passengers who are ticketed on any HA or HA codeshare flight to/from JFK/BOS/EWR/PHL/PWM/IAD/DCA/ROC/SYR/BUF on January 26 ***through January 28, 2015, will be permitted reservation changes with waiver of change fee provided that:
The following change fee waiver policy will apply subject to the aforementioned conditions:
a. For changes made to new flights that commence on/before January 30, 2015, any resulting difference in fare(s) will be waived provided that change is made to same compartment and there is no change in origin and destination.
b. For changes made to new flights on any other dates, the change fee will be waived but applicable difference in fare will be collected.
Changes must be manually processed by HA personnel since Sabre AER is not equipped to automate these waivers.
Other reroutes will be permitted with waiver of change fee and are subject to applicable fare difference.
Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.
All changes should be handled through HA Call Center.