13.03.2020     American Airlines - AA (001)     AA     COVID-19, коронавирус, Обмен, Возврат, INVOL REF and CHANGE

American Airlines - AA. Обновила политику исключений по рейсам в PEK и PVG в связи с распространением коронавируса COVID-19.

 

American Airlines обновила политику исключений по рейсам в КИТАЙ, в связи с распространением нового коронавируса (Novel Coronavirus) в регионе.

  • Возврат таких билетов возможен в GDS,
  • в поле Endorsement обязательно укажите - TNADV2/COVID19 VRS CHINA

Пожалуйста, ознакомьтесь с информацией ниже.

American Airlines - AA: CORONAVIRUS - CHINA UPDATE

Special Travel Exception Policy

Coronavirus: Latest Information from American Airlines   I    American Airlines - NEWSROOM

Affected Airport Codes:

Beijing , China (PEK), Shanghai (PVG)

Tickets Issued On/Before:

February 11, 2020

Impacted Travel Dates:

January 24, 2020 - October 24, 2020

New Travel Dates:

January 24, 2020 - October 24, 2020

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available - Same Cabin Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements: Ticket Reissue Required

TNADV2/COVID19 VRS CHINA

Changes to Origin/Destination:

Allowed

Restricted to the following cities: HND, NRT

Refer to Changes to Origin/Destination

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Sales Support Authorization:

Process as SalesLink Service Request

Extended Travel Rebooking:

Allowed

Note: The new ticket must include: TNADV2/COVID19 VRS CHINA

in the Endorsement Box

 or will be subject to a debit memo

Refund Eligibility:

Refund Allowed

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA Iberia (IB)/AA*IB Finnair (AY) / AA'AY Japan Airlines (JL) / AA*JL Qantas Airways (QF) / AA*QF

 

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