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We’re continually reviewing our flying schedules, including Barbados services from our home in Scotland, Edinburgh Airport. This winter, changing travel restrictions and arrival testing requirements set by the UK and Scottish governments led to subdued bookings on the route. Following careful review, we’ve taken the difficult decision to shorten the existing Edinburgh – Barbados schedule, with the last flight of this winter season now departing to Barbados on 16 February and inbound to Edinburgh on 22 February. Where we are reducing frequencies on some routes to ensure impacted passengers can continue with their travel plans, they will be reprotected to the most suitable alternative departure. Where a flight is cancelled, due limited operations to these destinations, there will be no reprotection option available, these sectors will appear as UN. |
We are also making some frequency updates on selected routes.
We will continue to keep you up to date with all the latest updates to schedule and travel restrictions, You can stay connected with Virgin Atlantic Partner Hub and sign up to be fhe first to hear from us.
Please check here regularly for updates and here for specific flight status.
Please ensure the latest traveller contact information is available within the booking, so the latest instructions reach the traveller via SMS and email.
Flexibility Policy
Our flexible booking policy gives customers the freedom to book with confidence, knowing they can make changes if they need to. For flights booked for departures up to 31 December 2022, they can change travel dates up to 31 December 2023.
Our partner Delta Air Lines is also offering expanded flexibility and extended ticket validity through December 31, 2022. Visit Delta’s Waivers & Flexibility pages on Delta Professional for more information.
Sales Support Call Volumes
The latest Government Covid-19 update has had a significant impact on our call volumes, so we just wanted to advise there are longer than usual wait times to get through on our Sales Support phone lines.
Where possible we would kindly request that you contact us using our Get in touch form and the team will continue to work hard to respond to your queries within 72 hours between Monday and Friday. As always we are 100% committed to supporting you and your customers, so please bear with us at this busy time.
Our Customer Centre are busy helping customers who have booked directly with Virgin Atlantic, and this means they are unable to respond to queries from our agency partners or our mutual customers.
For all other VSbulletin information, please visit Partner Hub .