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19.11.2021    инструкции

Virgin Atlantic: VSbulletin - COVID-19 Ongoing Travel Disruption 18 Nov

It remains a dynamic time for international travel and we’re continually reviewing our flying schedules. As a result of the fast-moving travel environment, we continue to make schedule changes, which will affect our flying programme. This week we will not be actioning any flight cancellations, however there may be some times changes to flights that will need to be actioned in your GDS in the normal way and customers notified. Bookings affected by these changes will be updated in your GDS on Saturday 20 November 2021. 

Before customers travel, please ensure they are checking the countries entry requirements for their destination. Everything they need to know before they head to the airport can be found here, but it’s also important to check the latest government travel advice and entry requirements here.

Everything you and your customers need to know before travelling to the USA can be found here/

During November we plan to maintain operations on the following routes, subject to late changes:

 

Our partners are also back in the skies, and here's a reminder of where they are flying long-haul from the UK in November.

We will continue to keep our website up to date with all the latest updates to schedule and travel restrictions. 
Please check here regularly for updates and here for specific flight status.  

Also, we want to remind you that from Friday 19 November 2021, passengers flying on Virgin Atlantic from London Heathrow to India and Pakistan* should check-in at Zone G instead of Zone A. 

*Our flight to Lahore (LHR) reverts to Zone A from 1 December 2021.


Please ensure the latest traveller contact information is available within the booking so the latest instructions reach the traveller via SMS and email.
 

Flexibility Policy

Our flexible booking policy gives customers the freedom to book with confidence, knowing they can make changes if they need to. For flights booked on or after 3 March 2021, for departures up to 30 April 2022, they can change travel dates up to 30 April 2023. 

Our partner Delta Air Lines is also offering expanded flexibility and extended ticket validity through December 31, 2022.  Visit Delta’s Waivers & Flexibility pages on Delta Professional for more information. 

Face Masks 

For most flights, we expect all customers aged 12 and above to wear a facemask. On a flight to or from the United States, customers aged 2 and over must wear a face mask, in order to comply with slightly different rules set by the US authorities.

We need to remind you that if any of our customers require a mask exemption or have any pre-existing medical conditions, these need to be disclosed to Virgin Atlantic at least 48 hours prior to travel. You can contact our Special assistance team here  or by emailing special.assistance@fly.virgin.com. Please ensure the customer has their booking reference when they contact us.