Рубрики новостей
Changes to our flying programme
As a result of the new national ‘lockdown’ restrictions in effect in the UK, which apply from 5 November until 2 December 2020, we have made some changes to our flying programme; we apologise for any disappointment or inconvenience caused to our customers.
To see the Virgin Atlantic schedule (effective 8 November – 2 December 2020) click here.
We will continue to provide vital international connectivity from London Heathrow Terminal 2 for customers that are permitted to travel for work, education or other legally permitted reasons, and if that’s the case, we’re here and ready to help your customers fly safe and fly well.
Take a look at the full VSbulletin on the changes and our policy here.
It is important that your customers continue to check the latest travel restrictions in place for their destination before they travel to the airport, to ensure they have all they need to travel; including eligibility for entry and screening, and any health declarations they may be need to complete. The most up to date travel advice is on our website: COVID-19 – Travel restrictions here.
Keeping up-to-date
It's really important that we can reach our mutual customers in the event of any changes. Please ensure that all customer contact details are up-to-date in line with IATA Resolution 830d.
|
|
Here's a reminder of what our partner Delta Air Lines are are flying long-haul from the UK.
|
Our partner Delta Air Lines flying programme |
|
LHR-ATL-LlHR |
Daily |
|
LHR-JFK-LHR |
Daily |
Increasing Caribbean flying with new service to St Vincent
We are delighted to announce that Virgin Atlantic will be launching the first flight from Europe to St Vincent with new services to the Caribbean island departing from London Heathrow.
The twice-weekly service will launch in June 2021.
|
|
An update on our Sales Support team
A lot has changed in everyone’s lives in the past few months. As you know, the Covid-19 situation has had a huge impact on travel businesses, including Virgin Atlantic.
During this time, and like so many others, we’ve had to adapt our teams and we have made the decision to move our UK Sales Support function to our Sales Support team in South Africa. We’ve been transitioning to our new team over the recent weeks.
|
|
Fly safe and fly well with our free Covid-19 cover
Up to half a million pounds free Covid-19 cover when buying a Virgin Atlantic ticket.
|
|
Covid Testing
Due to the ongoing impact of Covid-19, some of the desinations we're returning to flying have a range of testing requirements in place, to ensure customers and crew are symptom free and safe to fly.
There are a number of different Covid-19 screening methods available, and we've been working hard to evaluate and identify the industry leading testing suppliers, whilst implementing our own robust measures, to give our customers confidence when they travel with us.
|
|
In safe hands
The health and safety of our customers and our people has always been our number one priority. As we move towards the future, we're implementing new measures to give our customers even greater piece of mind when they take to the skies with us.
Take a look at everything we're doing to ensure they fly safe, and fly well with us
We would like to extend our heartfelt thanks for your support. We look forward to welcoming our mutual customers on board soon. In the meantime, thank you for the incredible partnership you have shown us.
