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04.03.2022    инструкции

ROYAL JORDANIAN AIRLINE: Required Passenger's Data/ SSR Contact Elements

You are kindly requested to insert in each PNR the passenger’s contact (Mobile and Email) in SSR CTCM & SSR CTCE format.   The information that should be added in the PNR for passengers is mandatory,

It is the responsibility of the booking creator to insert the correct information for passengers. Any fake information will be under accountability.

Please circulate this to all subagents and offices under your area. 

Below is the format of the SSR CTCM/CTCE per GDS. If further details about the entries are needed please advise the agents to contact their GDS local offices:

  • Amadeus GDS 

Passenger’s mobile number:  SRCTCM-0060123456789 

Passenger’s mobile number with passenger association: SRCTCM-60123456789/P2 (only numeric)

Passenger’s email address: SRCTCE-TRAINING..MY//AMADEUS.COM

Passenger’s email address with passenger association: SRCTCE-TRAINING..MY//AMADEUS.COM/P2 

  • Note, you must use: 

“..” (double dot) in place of “_” (underscore)

 “//” (double slash) in place of “@” (ampersand)

“./” (dot slash) in place “-” (dash) 

  • Sabre GDS 

3CTCM(Segment)/(Phone Number)-(Name Association)

Add a contact mobile/cell phone number to a specific segment for the airline to use in case of irregular operations (IROP).
EXAMPLE: 3CTCM2/1111111111-1.1

3CTCE/(email address)/(language code)-(Name Association)

Add a contact email to all segments and a name field for the airline to use in case of irregular operations (IROP).
EXAMPLE: 3CTCE/TIM.JONES//AOL.COM/EN-1.2 

  • Things to Know

How do I include "@" in the e-mail added in the emergency contact information (3CTCE)?

Use // in place of the @ sign in the e-mail address.

How do I include an underscore "_" in the e-mail address in the emergency contact information (3CTCE)?

Use .. in place of the _ in the email address.

How do I include a dash "-" in the e-mail address in the emergency contact information (3CTCE)?

Use ./ in place of the - in the email address.

 Travelport GDSs 

SI.RJ*CTCM 00962792345678

SI.RJ*CTCE tamer.ali//rj.com 

Your usual cooperation is highly appreciated.