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08.12.2021    инструкции

Royal Jordanian Airline: CoronaVirus Update 34

Please find below updated circular that supersedes all previous circulars and covers all flights suspension due to (COVID19, COVID new series & Commercial cancellation of RJ flights).

2.       If below circular contradicts with your country local law, kindly to apply your country local law in case of ticket’s refund, change or if the passenger refuses all below options.

3.       You can apply the circular rules on RJ cancelled flights till 28th FEB 2022 if the cancellation is due to COVID-19.

4.       If passenger wish to change / refund his ticket booked on any existed flight, then normal procedure and ticket rules will be applied. 

5.       Involuntary rules to be applied on any cancelled flight by RJ till end of FEB 2022

6.       Any case that is not within the dates range mentioned below will be handled case by case so please do not hesitate to contact us.