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18.12.2020    инструкции

Copa Airlines: Новости авиакомпании

Copa Airlines: Новости авиакомпании

COM-20-099 Saturday, December 12th, 2020
Suspension of flights operating from/to Caracas, Venezuela

Copa Airlines informs that, by means of an official communication from the National Institute of Civil Aeronautics of Venezuela (INAC), the operations of the Airline on its Panama-Caracas/Caracas-Panama route are suspended, as of Sunday, December 13, 2020.

This action is totally out of the airline's control and Copa Airlines regrets the inconvenience it may cause to its passengers. The suspension of operations on the route is indefinite and we do not have a possible date for resumption.

Customers who want to can request changes, re-accommodation or leave the ticket open according to the existing waiver guidelines for involuntary changes. Customers who want to request a refund should be directed to the Services section - Request a Refund at www.copa.com.

As this is an event beyond the control of the airline, we cannot be responsible for any additional expenses the customer may incur as a result.

Copa Airlines will continue in constant communication with the aeronautical authority to obtain more information about this situation, and to know when it will be able to connect to Venezuela again with the Hub of the Americas®️ in Panama. In the meantime, customers will be able to stay informed through Copa Airlines' official communication channels.