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18.01.2021    инструкции

Bulgaria Air: Новости авиакомпании

For canx flight and extend ticket you can follow below instructions 

You can renew your ticket by reissuing the old FOC (e.g. for new flights in 2021/22) as per the instructions below : 

you can extent the tickets with 1 year from the reissuing date. Please follow below steps :

1.       Take future same FB456/01may20 /fb455/05May20  segment in the same rbd or lowest available, in original PNR, or create new one (only on FB Operating flights!)

2.       Create manual TST. In Fare basis box, put the original tariff (e.g.ENOBAG).  

3.       Total amount T0.00

      4.    Endorsement box  ‘FB validity extension’.

       5.    Reissue the ticket

       6.    Cancel flight segments.

       7.   Remain the PNR live with RU transaction 

When the passenger have the new travel dates, you can reissue the ticket with the new for the new travel 

Afterwards ,you can change the dates of travel for new ones till the end of validity of the tkt (one year from the reissuing date) free of charge. The new dates could be over tkt validity (e.g. for new flights in 2021/22).

When reissue even exchange (foc),you have to enter COVID-19 in Endorsement box.

Please,in order to take advantage of above options,remove the original segments from the pnr before original flights.

You can also change the name of pap and destination  free of charge but only on FB operating flights (not codeshare)

FB has also a brand new destinations that you can offer free as DXB/HER/CFU/SKG/RHO

You can remain the original pnr ''live'' (active) with RU transaction (MIS elelment) 

You can find more information here https://www.air.bg/en/covid-19/opportunities-for-your-travel