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British Airways will begin implementing a change to the refunds policy for British
Airways fares. This will enable our trade partners to automate refunds as it will use industry standard
ATPCO Category 33. The automation will lead to a reduction in the time taken to process refunds for
British Airways customers. We will begin this process with public fares, and later private fares, helping to
streamline the overall customer experience.
As per the standard text in Category 16 (‘Penalties Category’) of the fare rules, our current policy reads:
We will be simplifying the policy to apply all cancellation fees per fare component. This will be reflected in the fare rules:
CHARGE GBP 300.00.
WHEN COMBINING FARES THAT HAVE CANCELLATION FEES THE HIGHEST CANCELLATION FEE OF EACH CANCELLED PRICING UNIT
New fare rules will state:
CHARGE GBP 300.00
NOTE – BEFORE DEPARTURE OF JOURNEY CHARGES APPLY PER FARE COMPONENT TO ALL PASSENGER TYPES. INFANTS WITHOUT A SEAT ARE NOT CHARGED THE FEE.