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Issued: December 14, 2021
Travel Agency Guidelines
This booking policy applies for our ticketed customers affected by the suspension of service on American Airlines prime flights between Philadelphia, PA (PHL) and Shannon, Ireland (SNN). This rebooking policy applies when the flight was cancelled in the reservation by American.
American proactively rebooked most customers on flights to/from Dublin, Ireland (DUB). You may choose to maintain the updated itinerary, or utilize the procedures provided in this policy to assist customers.
Please be guided by the following information:
This information can also be found on SalesLink by viewing: .......................................................................................................
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