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16.09.2021    инструкции

American Airlines Travel News and Information - Important Update to our Schedule Change Policy

American Airlines Travel News and Information - Important Update to our Schedule Change Policy

Issued: September 15, 2021

This notification is to advise you that our Schedule Change Policy has been updated with a new and improved format.  While the general content contains minor updates, we hope formatting enhancements simplify reviewing the available options and improve the overall user experience of understanding a schedule change.

It is important to note that the page is broken down to the two main areas of impact from a Schedule Change: 

  • Schedule Change is 4 hours or less
  • Schedule Change is greater than 4 hours (241+ min)

Other areas within the policy include, but are not limited to, the following:

  • Basic Economy
  • Reduction in Frequency/Day of Week/Suspension of service
  • Additional Categories

We hope you find this new format user-friendly as we are committed to continuing to enhance your experience with American Airlines when a schedule change occurs.  You may locate the updated policy on our Policy and Procedures page on Agency Reference, and you may review the updated document here.