American Airlines Travel News and Information - An update to American's flexible fares and exception policy

American Airlines has further extended its offer to waive change fees for customers who purchase tickets by
January 31, 2021. This offer applies to tickets that meet the following criteria:

Any ticket, including Basic Economy fares, purchased on or before January 31, 2021 for scheduled travel between March 1, 2020 and March 31, 2021, will not incur a change fee prior to travel
Changes to origin and destination are allowed
No penalty will apply for voluntary changes made prior to departure of your ticketed trip as stated in Category 16 of the fare rule. All other fare rules will apply and any fare difference, if applicable, must be paid at the time of the exchange.

Additionally, we are further enhancing our Global Flexibility waiver as follows:

Impacted travel dates have been extended through March 31, 2021

This extension includes tickets expiring between March 1, 2020 – March 31, 2021
This offer is available for any of American's fares, including Basic Economy
Customers have until December 31, 2021 for future travel
Customers are allowed to change their origin and destination cities as part of this offer

For questions or assistance:

Within the U.S. and Canada, you may contact 1-800-621-8489
International customers may contact their local Support Desk or Reservations