Special Travel Exceptions Considerations
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Affected Airports:
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CAP, CFG, HOG, KIN, MBJ, PAP, PLS, SNU
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Tickets Issued On/Before:
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October 2, 2016
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Impacted Travel Dates:
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October 1 – 4, 2016
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New Travel Dates:
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September 30, 2016 – October 7, 2016
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Reissuance of Tickets On/Before
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October 7, 2016
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Waiver Code: AA001 and US037
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TNADV2 Note: Tour Code/IT Box- if unable to alter due to the ticketed fare auto populates specific information; indicate the waiver code in the Endorsement Box along with the required verbiage for that fare Refer to Tour Code/IT Box
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Cuba SSR: RFTV Reason Code Requirement
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RFTV SSR must be reentered in the PNR for the new itinerary
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OSI Requirements:
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MATTHEW MID CARIB SEP2016 CART/AN Number (if applicable)
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Inventory Requirements:
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Lowest Inventory – Same Cabin
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Changes to Origin/Destination:
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Allowed Refer to Change of Origin/Destination
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Changes to Stopover City:
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Not Allowed
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Changes to Connecting City:
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Allowed
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Changes to Co–Terminal:
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Allowed Refer to Co-Terminal
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Refund Eligibility:
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Flight Not Canceled: Not Allowed Flight Canceled: Allowed via ARC/BSP Refer to Refund Policy on Travel Notice
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Rebooking to an Alternate Flight when the Flight is Canceled:
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Follow Schedule Irregularity (IROPS) by clicking on: Schedule Irregularity (IROPS) Please note when American cancels the customer’s flight you can always self-refund a non-refundable ticket through ARC/BSP processing.
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