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03.10.2016    инструкции

American Airlines: Политика авиакомпании в связи с сильнейшим ураганом Мэттью

American Airlines: Политика авиакомпании в связи с сильнейшим ураганом Мэттью

Уважаемые коллеги,

Просьба ознакомиться с важным уведомлением от American Airlines, которое касается политики изменений и исключений в связи с сильнейшим ураганом Мэттью, который затронул регион Карибского бассейна.
 Специальные условия American Airlines также распространяются на авиабилеты, выписанные на бланках наших партнеров по альянсу Joint Business. Условия распространяются на собственные и кодшеринговые рейсы.

Подробная информация ниже.

 

Special Travel Exceptions Considerations

Affected Airports: 

CAP, CFG, HOG, KIN, MBJ, PAP, PLS, SNU

Tickets Issued On/Before:

October 2, 2016

Impacted Travel Dates:

October 1 – 4, 2016

New Travel Dates:

September 30, 2016 – October 7, 2016

Reissuance of Tickets On/Before

October 7, 2016

Waiver Code:
AA001 and US037

TNADV2
 
Note: Tour Code/IT Box- if unable to alter due to the ticketed fare auto populates specific information; indicate the waiver code in the Endorsement Box along with the required verbiage for that fare
 
Refer to Tour Code/IT Box

Cuba SSR: RFTV  Reason Code Requirement

RFTV SSR must be reentered in the PNR for the new itinerary

OSI Requirements:

MATTHEW MID CARIB SEP2016
CART/AN Number (if applicable)

Inventory Requirements:

Lowest Inventory – Same Cabin

Changes to Origin/Destination:

Allowed

Refer to Change of Origin/Destination

Changes to Stopover City:

Not Allowed

Changes to Connecting City:

Allowed

Changes to Co–Terminal:

Allowed
Refer to Co-Terminal

Refund Eligibility:

Flight Not Canceled: Not Allowed
Flight Canceled: Allowed via ARC/BSP
Refer to Refund Policy on Travel Notice

Rebooking to an Alternate Flight when the Flight is Canceled:

Follow Schedule Irregularity (IROPS) by clicking on: Schedule Irregularity (IROPS)
 
Please note when American cancels the customer’s flight you can always self-refund a non-refundable ticket through ARC/BSP processing.

Affected City/State(s)

  • Cap Haitien, Haiti (CAP)
  • Cienfuegos, Cuba (CFG)
  • Holguin, Cuba (HOG)
  • Kingston Manley, Jamaica (KIN)
  • Montego Bay, Jamaica, (MBJ)
  • Port Au Prince, Haiti (PAP)
  • Providenciales, Turks and Caicos (PLS)
  • Santa Clara Cu, Cuba (SNU)