For travel agencies: +7 495 980-7323
For corporate clients: +7 495 721-1122

NEWS

Air Canada. ADM - DEBIT MEMO POLICY for TRAVEL AGENTS

With routine sales and refund audits, the 6-month time limit applies only to normal errors. If Air Canada suspects abuse or fraud, an in-depth audit of this agency would follow and not be subject to any time limit. Credit card charge-backs may be debited beyond the time limit if the card processor invokes longer timeframes, allowing the cardholder extended time frame to dispute/reject the credit transaction.