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23.10.2017    инструкции

Ellinair: Fuel surcharge (YQ) will be non-refundable effective 29/10/2017

We would like to inform you that effective 29/10/2017 fuel surcharge (YQ) will no longer be refundable for all booking classes except  M* and  Y*.
 
*In case of combined fares only M and Y coupons will be refunded.

Any violation of these rule results in ADM issuance.

We also want to remind you that EL accepts refund request only through BSP link refund application. No other refund channel is permitted, unless prior EL’s approval.