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04.08.2022    инструкции

Bulgaria Air: Offering of ancillary services - first stage.

 

 

                                                                            UPDATE 3

                  Offering of ancillary services - first stage

 

Dear colleagues,

 

We bring to your attention an update to the instruction on offering paid additional services on Bulgaria Air’s flights.

  • It is a novelty for the airline that economy class offers the option of choosing any seat on the plane for a fee.
  • When traveling in business class, seat selection remains as before.

 

In the period 27.07. until 18.08., you will be able to sell the service in the following way:

 

  • For business class passengers – seat selection remains included in the fare price, no assistance from the airline is required
  • For economy class passengers - by sending an e-mail to agencyhelpdesk@air.bg  to reserve a desired seat. Manual EMD is required to be issued within 24 hours,

otherwise the requested SR will be automatically removed from the reservation.

 

The seats are divided into 4 categories as follows:

 

Extra Legroom- a place next to the emergency exits, with extra legroom:

 

• Aircraft type Embraer E90 - row 12

• Aircraft type Airbus A319 - rows 9 and 10

• Aircraft type Airbus A320 - rows 12 and 13 (or 12 and 14 - depending on the configuration)

 

Up-Front+- seat behind business class, near the entrance/exit of the plane

 

• Aircraft type Embraer E90 - row 3

• Aircraft type Airbus A319 - row 3

• Aircraft type Airbus A320 - row 3 (or 4 - depending on the configuration)

• Airbus A320 full economy aircraft - row 1

     

 Fees for Extra Legroom and Up-Front+:

 

30 EUR one way** for the following destinations: Lisbon, Malaga, Palma de Mallorca, Tel Aviv, Moscow, St. Petersburg

25 EUR one way** for all other international destinations

15 EUR one way for domestic flights

 

Up-Front– a place in the front of the plane

 

• Aircraft type Embraer E90 - row 4-11

• Aircraft type Airbus A319 - rows 4-8

• Aircraft type Airbus A320 - rows 4-9; 5-11 or 2-11 (depending on the configuration)

 

Up-Front Fees:

 

15 EUR one way** for the following destinations: Amsterdam, Paris, London, Madrid

10 EUR each way** for all other international destinations

 7 EUR one way for domestic flights

 

Standard - seat in the back of the plane

 

• For all types of Bulgaria Air aircraft - the rows behind Extra Legroom

 

Fees for Standard:

 

5 EUR each way** for all international destinations

3 EUR one way for domestic flights

Free for FLEX fare family

 

 

** The fee from Tel Aviv is in USD, from London in GBP, from Zurich in CHF.

 

Ø    The service is available for direct flights operated by the airline!

 If a passenger does not wish to make a paid seat selection, they will receive a randomly selected seat during check-in free of charge. There is the option of paid selection on the spot and at the airport itself at check-in,

 but it is not recommended due to the limited choice.