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NEWS

Xiamen Airlines (731). ADM &booking policy – O&D

We remind You to follow the rules of booking and fare when booking tickets for flights of other airlines and code-share flights (MF*) on the form of Xiamen Airlines (731). Please note that the airline prohibits violation of the booking rules available in the presence of classes for the best ticket price and “separation” of Married-segments.

LATAM airlines – Sanctions (Penalties) for violation at the time of booking

We remind You that LATAM airlines continues work on the monitoring of bookings and issuance of tickets for violations. Sanctions will be reviewed and imposed on violations related to duplicate bookings, extra segments and fake names. Violations, committed during may, will be treated as a trial period, so they will not be subject to fines.

TAP Air Portugal. Contact information passenger in PNR from June 1, 2019

New rules of Resolution IATA 830d will come into force on June 1, 2019. These changes require travel agencies to enter passenger contact information in the booking. This contact information will be shared with the airlines, allowing them to contact the passengers directly in case of possible cancellation and delay of flights and inform them about changes on the flight. To enter the contact information of the passengers used a standardized format for the SSR CTC developed by IATA.

Lufthansa Group. Contact information passenger in PNR from June 1, 2019

New rules of Resolution IATA 830d will come into force on June 1, 2019. These changes require travel agencies to enter passenger contact information in the booking. This contact information will be shared with the airlines, allowing them to contact the passengers directly in case of possible cancellation and delay of flights and inform them about changes on the flight. To enter the contact information of the passengers used a standardized format for the SSR CTC developed by IATA.

LATAM Airlines - FAQ - Agency portal

China Eastern Airlines. ADM policy (CHURNING)

Creation within one point of sale of duplicate bookings or multiple bookings (from 3), booking of alternative segments in the same PNR (alternative segments must be immediately deleted when creating the final booking) — 5 euros for each segment of the duplicate/alternative booking (PNR) and for each passenger in the PNR.

Gulf Air. Booking policy

Gulf Air informs about the inadmissibility of adding offline segments of other carriers (not related to the GF route) in order to reduce the tariff/fuel surcharge YQ. Cases of non-use of these segments by passengers are strictly monitored by the head office and may result in action against the agents who allowed this statement. The carrier also reserves the right to cancel such reservations (PNR).

Etihad Airways (EY) – Exchange and refund in case of joint and Code-Share flights with Jet Airways (9W)

In connection with the termination of flights, Jet Airways (9W) - Etihad Airways (EY) proposes to rebook the seats of Etihad Airways (EY) passengers, who were affected by the cancellation of joint flights with 9W. Etihad Airways offers the following options to passengers with EY tickets, which have flights operated by 9W, purchased at any point of sale of tickets at any time

Air Canada full refund Policy within 24 hours.

We are pleased to inform you that Air Canada allows agents to make a full refund within 24 hours from the time of ticket issuance.

AEROFLOT - SU (555). Refund policy

We would like to inform You that Aeroflot PJSC has made changes to the terms and conditions of the refund operation for air tickets issued on forms 555 and neutral forms with carrier code 555.