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For corporate clients: +7 495 721-1122
E-mail: international@avia-centr.ru
We remind you of the rules of application of the bank rate when changes or refund the ticket. When the ticket is reissued (changes), the penalty (charge) and fare difference is calculated at the bank rate in effect on the date of the transaction (regardless of whether the ticket already has coupons used or not).
Creation within one point of sale of duplicate bookings or multiple bookings (from 3), booking of alternative segments in the same PNR (alternative segments must be immediately deleted when creating the final booking) — 5 euros for each segment of the duplicate/alternative booking (PNR) and for each passenger in the PNR.
We remind You that for booking and ticketing in closed booking classes, the agent receives ADM. In case of such violation on the part of the agent, the booking (PNR) within 72 (or more) hours in the SSR - element will leave a remark about the violation with a warning about the possible receipt of ADM:
With routine sales and refund audits, the 6-month time limit applies only to normal errors. If Air Canada suspects abuse or fraud, an in-depth audit of this agency would follow and not be subject to any time limit. Credit card charge-backs may be debited beyond the time limit if the card processor invokes longer timeframes, allowing the cardholder extended time frame to dispute/reject the credit transaction.
Agency Debit Memo (ADM) Policy. In accordance with IATA Resolution 850m (Passenger Agency Conference Resolution Manual) Airlines hereby defines and updates the airlines reservations and fare audit process related to the revenue recovery policy and the issuance of Agency Debit Memos (ADM).
Cases of receiving ADM from British Airways by agents for the wrong combination of tariffs and route construction in order to reduce the cost of the flight have become more frequent. Regardless you cancel a return flight segment in PNR or not, the ADM reaches the amount of the surcharge between the applicable RT fare and the used OW fare that should have been used for such a route / flight.
Gulf Air informs about the introduction of the ADM policy, which comes into force on April 1, 2019.
The policy of SINGAPORE AIRLINES for revalidation of an electronic ticket Starting from March 4, 2019, agents are allowed to revalidate in GDS tickets issued on the form of Singapore Airlines.
We would like to remind you of the airline's policy regarding violation of the order of booking of flight segments The policy of reservation sequence of reservation of a flight segment. Breaking the Segments After booking an O&D, segments are ‘married’. It is not allowed to split the segments again. In case volations rules “married segments”, agents will be subject to fines and reservations will be canceled.