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News → Gulf Air: in the booking systems (GDS) canceled / restricted automatic pricing of tickets with offline segments

Dear agents!

In addition to message from 23.04, 24.04, 29.04

Please be informed that in the booking system (GDS) canceled automatic pricing of tickets with segments of partner airlines, which reducing the fare / YQ. This measure will allow to protect Your sales and to avoid the surcharges should be imposed on the airline.

The main priority of Gulf Air is Your interests! The airline will not be put on the penalty (ADM) to the tickets issued before the closure of the automatic calculation in the GDS.  All questions regarding the change of such tickets will be considered on an individual basis:

 


 

29.04.2019.

Unused tickets containing such segments (not included in the trip and reducing the fare / YQ Gulf Air) must be rewritten according to the fare rules with a fine and additional payment.

Tickets with similar segments issued before April 1, 2019 will be billed for the difference between the fare / YQ of the ticket and the correct fare/YQ

Tickets with similar segments issued after April 1, 2019 will be paid for the difference in fares / YQ ticket and the correct fare/YQ, as well as a fine of 350USD, according to the new policy ADM

 


 

24.04.2019

It is strictly prohibited to add to the booking segments of other carriers, which will not be used by passengers, in order to reduce the fare/YQ. This practice violates Agency Debit Memo Policy 

#

Violation

Definition/Description

ADM Value

22

Incomplete itinerary

If the travel itinerary mismatched the actual trip due to trashing any of the ticket coupons, GF will suspend the remaining coupons, and an ADM will be raised.

Flat ADM fee of USD 350

coupon trashing

plus the difference between the flown ticket and the booked ticket values

Starting from April 30, 2019, the airline will begin to take measures against agencies that have allowed such issue ticket. The carrier also reserves the right to cancel reservations (PNR) with violations.


 

23.04.2019

Gulf Air informs about the inadmissibility of adding offline segments of other carriers (not related to the GF route) in order to reduce the tariff/fuel surcharge YQ. Cases of non-use of these segments by passengers are strictly monitored by the head office and may result in action against the agents who allowed this statement. The carrier also reserves the right to cancel such reservations (PNR).


 

Example

CPN A/L FLT  CLS DATE   BRDOFF  TIME  ST F/B           STAT    

 1  GF  13    W  31MAR  DMEBAH  730A  OK WRTACTRU      USED    

 2X GF  136   W  31MAR  BAHCMB  100P  OK WRTACTRU      USED    

 3O GF  139   W  13APR  CMBBAH  525A  OK WRTACTRU      USED    

 4X GF  14    W  13APR  BAHDME  900A  OK WRTACTRU      USED    

 5      ARNK                             VOID          VOID    

 6O KK  6     X  23SEP  ISTAYT  430P  OK XLOWTRD       OK      

Example

CPN A/L FLT  CLS DATE   BRDOFF  TIME  ST F/B           STAT    

 1O GF  0015  W  12SEP  DMEBAH  250P  OK WRTACTRU       OK      

 2X GF  0154  W  12SEP  BAHMNL  855P  OK WRTACTRU       OK      

 3O GF  0155  W  27SEP  MNLBAH  1245P OK WRTACTRU       OK      

 4X GF  0014  W  28SEP  BAHDME  900A  OK WRTACTRU       OK      

 5      ARNK                             VOID          VOID    

 6O NH  4933  K  19NOV  FUKTSJ  1015A OK KNNDJ         OK 

Please this information to all interested parties immediately